How To Turn On or Off Closed Captions on a Samsung Smart TV (2024)

Closed captions are incredibly useful. Not only have captions made TV accessible to those with hearing difficulties, but they’re also great for keeping up with your programs despite the din in a crowded room or for finishing up a binge-watching session after everyone has gone to bed.

How To Turn On or Off Closed Captions on a Samsung Smart TV (1)

Captions can even be helpful when you’re trying to learn a new language. No matter why you’ve introduced closed captions into your life, there’s no doubt that they’re incredibly helpful. This tutorial will show you how to use closed captions on Samsung Smart TV.

Closed captions, or CC, differ from subtitles when it comes to television support, and we’ll explore that, too. First, let’s take a look at how to turn closed captions on and off on a Samsung Smart TV. This process will probably be very similar to a variety of television sets, but of course, since every manufacturer does everything a little bit differently, the exact wording and path may vary.

How To Turn On or Off Closed Captions on a Samsung Smart TV (2)

Turning Closed Captions ON with a Samsung Smart TV

To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there, we use the Accessibility menu.

  1. Turn on your TV and press Menu on your Samsung remote.
  2. Select Accessibility from the General menu.
  3. Select Caption Settings and select Caption to turn captions ON
  4. Select Caption Mode to adjust the caption language.
  5. Select Digital Caption Options to changefont style, size, color, background color, and more.

How To Turn On or Off Closed Captions on a Samsung Smart TV (3)

On older Samsung TVs or those in different regions, the menus might be different. Another example of enabling closed captions looks like this:

  1. Turn on your TV and select Menu on your Samsung remote.
  2. Select Setup and Preferences.
  3. Select Caption and then OK.
  4. Adjust the captions if you have the option to.

Bear in mind, though, captioning is limited to the shows that provide it, so if you’ve followed these instructions and still aren’t getting captions, you might be watching a non-captioned show. Alternately, if you’re watching a subscription service like Netflix, you might need to turn on captioning within the service itself.

Turning Off Closed Captions on a Samsung Smart TV

If you no longer need closed captions, you can turn them off in the same way as you turned them on.

  1. Press Menu on your remote.
  2. Select Accessibility from the General menu.
  3. Toggle off Closed Captions at the top of the screen.

You don’t need to mess with caption settings, as you have already done that and have turned them off anyway. If you have a different menu setup like the second example above, just repeat that but select off instead of on. The result should be the same.

How To Turn On or Off Closed Captions on a Samsung Smart TV (4)

Accessibility Shortcuts

Newer Samsung Smart TVs also have the ability to use Accessibility Shortcuts for commonly used features that can improve the television experience for those with various abilities.

To use Shortcuts, press and hold the “Mute” button on your Smart Remote(or the Volume key for remotes that don’t have a Mute button).

How To Turn On or Off Closed Captions on a Samsung Smart TV (5)

What If My Closed Captions Won’t Turn Off?

What if you did the above, but the closed captions won’t turn off? This is a very common issue with all TV setups, especially if you have had guests, house sitters, babysitters, or something else. If someone has enabled CC and you tried disabling it, but it won’t go away, it likely isn’t the setting on your TV itself.

Closed captions can be enabled at the source too. That’s your cable box, satellite box, or any of the devices currently on the market that allow you to watch a myriad of programs on your Smart TV. Make sure to check the settings on your source device and turn off closed captioning there too. Even if you turned it off on your TV, if it has been enabled on your source device, it will be sent to the TV anyway.

For example, on a Roku, do this:

  1. Press the ‘*’ key on your Roku remote.
  2. Select Closed Captions and toggle it to Off.
  3. Press the ‘*’ key again to exit the menu.

Cable and satellite boxes and other devices will vary but accessing the Menu and then Settings is usually a good place to start.

If the captions are stuck (for example, the same words) on your screen, then your should turn your TV off and leave it off for 15 seconds. You can also completely unplug your TV for 15 seconds, then plug it back in. Upon restarting, the Closed Captions should disappear.

What’s the Difference between Closed Captions and Subtitles?

On the surface, closed captioning looks almost identical to subtitles. For those with hearing difficulties, the difference can be huge.

A subtitle is a transcription of all dialogue within the scene being shown. It is designed for anyone who cannot use the original audio and for TV shows or movies that don’t have dubbed versions to still follow what’s going on and enjoy the TV show or movie. It is mainly designed for people who don’t understand the language, not for those with hearing impairment, even though it can be used by both.

Look at closed captions, and you will still see text dialog, but you will also see more. You should see descriptions of any background noises, as well as key sound effects and any audio within the scene. Closed captions will also distinguish between which characters are saying which lines, and if a character speaks off-screen, this will be noted in the captions. The idea is to add a lot more information to the viewer in order to engage more with any important content that might be missed when sound is not present.

Subtitles are designed for those who have trouble understanding the language or need a visual translation of the words being spoken. Closed captioning is specifically designed for the hearing impaired in order to communicate as much of a scene as is practical so that the viewer can gain maximum enjoyment from it. While closed captioning won’t mention every single lightsaber noise in a Star Wars fight scene, it willlet viewers know when R2D2 is beeping and blooping.

Depending on your personal need, subtitles might be enough for you to fully enjoy a show, while others need closed captions to get the most out of the experience. Regardless of your personal preference, setting up closed captioning on a Samsung Smart TV is a pretty straightforward process.

Frequently Asked Questions

Can I change my subtitles?

Yes! Whether they’re too small or too transparent, you can change the subtitles on your Samsung TV. On your TV, head over to Settings > General > Accessibility and use your remote to toggle between the size, the color, etc. Use the option on your remote to go back to your TV’s home screen, and there you will see your updated captions.

I turned my closed captioning on, but there’s nothing showing. What’s happening?

Oddly enough, not all content is capable of producing Closed Captions. This means that the show you’re watching may not show any captions at all. If this is the case you can always try another way to watch it that may have them available. For example, if you’re watching a show on cable, check to see if it’s available on Hulu or another streaming service.

Is there anything I can do if I don’t have a remote?

Not having a remote for your TV makes things incredibly difficult, and it limits your ability to control the functions of your set. Most Samsung TVs have a physical Menu button located on the side, back, or bottom. Click this button, and use the volume up and down buttons to navigate to the Closed Captions. From here, you can turn them on.

How To Turn On or Off Closed Captions on a Samsung Smart TV (2024)


How To Turn On or Off Closed Captions on a Samsung Smart TV? ›

Reset Closed Captions on Samsung Smart TV

Grab the TV remote for your Samsung TV and press the Home button. Navigate to the Settings option and choose General. Under General, select Accessibility, followed by Caption Settings. Highlight Digital Caption Options and choose Return to Default.

How do I get rid of closed caption on my Samsung Smart TV? ›

How To Turn Off Closed Captioning On Samsung Tv: Step-by-step Guide
  1. Locate your Samsung Tv's remote control. ...
  2. Turn on the Samsung Tv. ...
  3. Press the Menu or Settings button on the remote control. ...
  4. Navigate to the Accessibility or Closed Captioning settings. ...
  5. Select the Closed Captioning option. ...
  6. Turn off Closed Captioning.
Mar 28, 2023

Why won't my closed caption turn off on my Samsung TV? ›

Reset Closed Captions on Samsung Smart TV

Grab the TV remote for your Samsung TV and press the Home button. Navigate to the Settings option and choose General. Under General, select Accessibility, followed by Caption Settings. Highlight Digital Caption Options and choose Return to Default.

Why wont my closed caption turn off? ›

If Closed Captioning is being displayed even though the CC option in the TV menu is set to Off , then it is being produced by another device, such as a cable or satellite set-top box. To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal.

Where is the CC icon? ›

On your computer:

Select a video. If the CC icon shows in the lower right corner, captions are available. Click the icon to turn captions on.

What are the colored ABCD buttons on my Samsung remote for? ›

What do the colored buttons do on a Samsung remote?
Red- A/aThis button allows you to select between lowercase to uppercase letters.
Yellow- Input ModeThis button allows you to change the input language.
Blue- ABCThis button allows you to select between letters, numbers, or symbols.
1 more row
Mar 11, 2023

What are CC settings? ›

Digital channels usually have one or more closed captioning modes. The CC1 mode usually displays a text version of the TV program audio in a small banner. The other CC modes display information provided by the broadcaster. CS1 mode displays a text version of the audio in the same language as the audio.

Why does my TV have closed captioning? ›

Closed captions are a textual representation of the audio within a media file. They make video accessible to deaf and hard of hearing by providing a time-to-text track as a supplement to, or as a substitute for, the audio.

What is separate closed caption on Samsung TV? ›

Select General > Accessibility > Caption Settings. Step 3. Select Digital Caption Options to change the size, caption background color, and caption font color. Separate Closed Captions. Are the CC and open captions provided by broadcasting companies overlapping, interfering with your viewing experience?

Where is closed caption in settings? ›

Turn on captions
  1. Open your device's Settings app .
  2. Tap Accessibility. Caption preferences.
  3. Tap Show captions.

Should closed captions be on or off? ›

Since such a large portion of viewers prefer to customize their viewing experience, you'll mostly want to use closed captioning when you can. But, if accessibility it a main concern for your content, open captions could be the best option.

Does closed caption mean subtitles are on? ›

Another key difference is that closed captions can include nonverbal information, such as sound effects, while subtitles generally don't include this type of information. Finally, closed captions can be turned on or off, while subtitles typically cannot.

How do I remove text from my TV screen? ›

How to remove the video text from the TV screen.
  1. On the TV remote control, press the TV FUNCTION button.
  2. Press the DISPLAY button until the displayed information is removed from the screen.
  3. If the display remains on the screen after completing the above steps, perform a power reset on the TV.
Jul 23, 2019

Why is my Samsung TV reading everything? ›

If your TV is describing whatever is happening on the screen, then the Audio description feature might be enabled on your TV. To turn off the Audio description on your Samsung TV, go to Settings > General > Accessibility > Audio description and turn it off.

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